About Anthony
As a Service Advisor at Napleton Hyundai of Hazelwood for the past 6 years, I am passionate about helping everyone drive a safe and reliable vehicle. I have always been eager to go the extra mile for our customers, ensuring their satisfaction and building a strong relationship based on trust and open communication. My expertise allows me with my strong staff of mechanics to effectively diagnose and repair vehicles, ensuring the highest quality of service. I am a hardworking, dedicated, and knowledgeable employee, and I take pride in helping others achieve their goals and life adventures. Outside of work, I enjoy coaching Little League Baseball, sharing my passion for sportsmanship and teamwork. My ability to easily connect with anyone and my commitment to customer satisfaction make me an invaluable asset to our team.
Customer rating
4.7 / 5 based on 579 ratings (396 written reviews)
Recent reviews
Outstanding
— Larry L. ,
I came in for oil and tire rotation. Which I called in the day before to get pricing and make an appointment. I was informed that the oil change was 89.99$ and the tire rotation 29.99$. I came in for the appointment which was approximately 3 hours and I waited. When time to pay the bill the pricing for the tire rotation was more than what I was told over the phone. I let that go since I didn't confirm the pricing with Anthony when I came in. I paid my bill and left to continue my errands for the day. After my second errand I turned on the Air condition. It was making a sound that I had not heard prior to bringing my vehicle in for servicing. At first I thought it was something else but as I turned the air conditioning up to colder setting the sound got louder.I immediately called the service department and explained the situation. They told me that upon the replacing of the cabin filter the vent must not have been cleaned and to bring the vehicle back in and they would blow it out immediately. I brought the vehicle back in I got in the vehicle only to see that when they blew it out the debris was on the seat and floor. I was going to let yet another thing slide but the lack of concern that I had to stop my day after a 3 hour wait to come all the way back and I saw Anthony which he did not acknowledge me and ask what was going on. Also the lack of care that the technician showed by not cleaning the debris was the last straw. So I asked for the Manager and I really just wanted to be acknowledged and a coupon for my next visit. This was my first time servicing my vehicle at Napelton. The Manager went above and beyond and resolved the situation and gained a customer. So I will say the Manager, I believe his name is Jeff, saved the day. Thank you!
— Willie B. ,
Tony has always been Courteous, keeps me knowledgeable about my car's updates & trustworthy.
— Debra B. ,
Anthony was very professional and was available for any questions that I may have. The service was completed in a very timely fashion. I am very pleased with the service for my car. Thanks Anthony!!
— Robin W. ,
He was OK. He needs to be more friendly with his clients. He evidently did not tell the service people to take away the countdown to when I need service on the dash because it is still there. I’m waiting to see what happens when day zero arrives.
— Dorothy J. ,
Excellent. Mr. Anthony Usiak is an excellent and skilled adviser. Not only does he have years of valuable experience and expertise in this field, he makes the customer feel confident in his decision regarding the vehicle. This is a Napleton team member who values his productivity with the company, as well as the customer. Thanks, Mr. Usiak.
— Sylvia A. ,
Excellent!
— Wendell S. ,
Excellent
— Carliss B. ,
Great customer service
— Ladonna W. ,
Anthony assisted me before and the experience was really good. This time the experience was better.
— Ruth T. ,